How to fix the Destiny 2 Character Deletion Bug

Skip To...

This article is over 2 years old and may contain outdated information.

Do you want to know how to fix the Destiny 2 character deletion bug? Destiny 2 is a popular game that has experienced significant issues, including an infamous bug in which characters are randomly deleted. This is an annoying problem for players and can make it difficult to progress in the game. You can take a few steps to try and prevent this from happening. This guide will tell you how to fix the Destiny 2 character deletion bug.

What is The Destiny 2 Character Deletion Bug?

The character deletion bug is a bug that randomly deletes characters, preventing users from accessing them or playing with them. When players Login to their game and pick the character they want to play, a black screen appears with an error code. Most notice a particular character is missing if they try to log out and Log in back.

However, only a few players have witnessed this error, and most have recovered their characters through Bungie Support.

Some say this bug is due to the Stadia account being linked to the Destiny 2 account. Since Stadia is closing down on January 18, 2023, this error might be due to the closure of Stadia.

How to Transfer Destiny 2 and Other Games Before Stadia Shuts Down

How to fix the Destiny 2 character deletion bug?

The only fix for Destiny 2 character deletion bug is reaching out to Bungie support since any other standard fix does not help. If you have experienced this bug, follow these steps to get your character back.

Visit the Bungie Support website and log in to your account.
Create a ticket with the topic “Destiny 2 Character Deletion Bug” and provide all details related to your account and the bug.
Wait for a response from Bungie Support to confirm they have received your ticket. You may receive an email asking you to provide more information, so check your email often. They will likely ask for additional information, such as a screenshot of the bug you encountered or proof of purchase.
Once Bungie Support has confirmed they have received your ticket, wait for their reply. Once Bungie Support has all of the necessary information, they can work to restore your character.

However, since they know it, Bungie will quickly fix this issue with a patch.

That’s all you need to know about how to fix the Destiny 2 character deletion bug. If you have encountered this bug, follow the above steps to get your character back. If you experience any other issues in Destiny 2, you can check our other guides to fix them. Good luck, and have fun playing!

Also, Destiny 2 is available on P.C., PlayStation, and Xbox platforms.